FAQ

Common customer questions

Is the online quote final?

No. It is a draft estimate only and is clearly labeled unsigned, not yet honored, and subject to verification.

Why is there a 1% fee for a signed quote?

The fee covers review, verification, pricing validation, and signed document issuance. It may be credited toward the final project if the customer proceeds with Waray Solar.

Can the signed quote be used for financing?

Yes. That is the intended use case for the verified signed quotation workflow.

Is the payment refundable?

Generally not once substantive review work has started, subject to company discretion or applicable law.